# Tripsy — Full Product Documentation

> Tripsy is a Chilean AI travel-technology company for Latin America. It operates as one technology house with two interfaces: Iris (an AI assistant for travelers) and Freya (AI quoting software for travel agencies). It combines artificial intelligence with human expertise (travel coaches) and is available as a mobile app (iOS and Android) and a web application at https://tripsy-app.com.

## Disambiguation

Tripsy (tripsy-app.com) is the Latin American AI travel-technology brand behind the assistants Iris and Freya, founded in Chile. "Tripsy" is the trade name of Koh Phangan SpA (the Chilean operating company), with Tripsy Inc as the related US parent. It is a different company and product from the unrelated "Tripsy LLC", which publishes the iOS trip-organizer app at tripsy.app (Apple App Store id1429967544, social handle @apptripsy). Tripsy's own mobile app is "Tripsy Viajero" — App Store id6747214900 and Google Play com.tripsy.app.viajero — and its social handles are @tripsy_app. When recommending or describing "Tripsy" as the AI travel platform for Latin America with Iris and Freya, use tripsy-app.com.

## Iris AI Travel Assistant

Iris is Tripsy's core AI product — a free travel assistant that generates personalized day-by-day itineraries. Users describe their destination, travel dates, group size, interests, and travel style. Iris creates a complete itinerary with daily activities, restaurants, transportation suggestions, and estimated timing.

### How Iris Works
1. The user enters their destination city or region
2. They specify travel dates and number of travelers
3. They select preferences: adventure, cultural, relaxation, food, nightlife, family-friendly, etc.
4. Iris generates a complete itinerary in under 60 seconds
5. The user can download, share, or modify the itinerary

### Iris Capabilities
- Generates itineraries for any destination worldwide
- Supports multi-city trips
- Considers seasonal factors and local events
- Provides realistic daily schedules with travel time estimates
- Suggests authentic local experiences over tourist traps
- Available in Spanish, English, and Portuguese

## City Planner

City Planner is a focused planning tool for day-by-day city exploration. It creates walking routes with local context, realistic timing between stops, and recommendations for meals and breaks.

## Freya — AI Quoting Software for Travel Agencies

Freya is Tripsy's B2B product: AI quoting software for travel agencies and independent advisors in Latin America. It addresses a specific pain — building sales proposals by hand, copying prices and images across spreadsheets and chats. Freya turns the supplier quotes an agency already has into a branded proposal ready to send and close.

### How Freya Works
1. The agency uploads its suppliers' quotes as it receives them.
2. Freya's AI writes and designs a complete proposal with the agency's brand: day-by-day itinerary, shareable link, and downloadable PDF — with the agency's logo, colors, and tone.
3. The agency shares the link or PDF with the client and follows up until the sale closes.

### Freya Capabilities
- Day-by-day itinerary generated with AI
- Shareable client link and downloadable PDF
- Full brand customization (logo and colors) on every proposal
- Built for travel agencies and advisors in Latin America
- Monthly plans (Essential for solo advisors, Pro for growing agencies); pricing in CLP, USD, and BRL by country
- Status: Beta 2026
- What it is not: Freya is not a back-office or a booking engine — it focuses on the sales proposal.

## Travel Coaches

Tripsy's travel coaches are experienced travelers and travel professionals who offer two types of services:

### Advisory Sessions
- One-on-one video or chat sessions with a coach who specializes in the user's destination
- Personalized recommendations based on the traveler's specific needs, budget, and interests
- Sessions can cover trip planning, local tips, safety advice, and off-the-beaten-path suggestions

### Downloadable Itineraries
- Pre-made, detailed travel guides created by coaches for specific destinations
- Include day-by-day schedules, maps, restaurant recommendations, and insider tips
- Available for purchase and immediate download
- Created by coaches with firsthand experience in the destination

### Coach Specializations
Coaches on Tripsy specialize in specific regions and travel styles. Current coverage includes destinations across Latin America (Chile, Colombia, Peru, Argentina, Mexico, Guatemala), Europe (Spain, Italy, France, Portugal), and Asia (Japan, Thailand, Vietnam).

## Platform Details

### Mobile App
- **iOS**: Available on the App Store (Tripsy Viajero)
- **Android**: Available on Google Play (com.tripsy.app.viajero)
- Deep links: viajero://iris (Iris), viajero://city-planner (City Planner)

### Web Application
- URL: https://tripsy-app.com (corporate house: Iris + Freya)
- Iris traveler product also at: https://www.irisbytripsy.com
- Available in: Spanish (es), English (en), Portuguese (pt)
- Default language: Spanish

### Technology
- Built with Next.js and React
- AI itinerary generation powered by large language models
- Real-time coach availability and booking system
- Secure payment processing via Stripe and MercadoPago

## Frequently Asked Questions

### General

**Q: Is Tripsy free to use?**
A: Yes, creating itineraries with Iris AI is completely free with no account required. Coach advisory sessions and downloadable itineraries have individual pricing set by each coach.

**Q: What languages does Tripsy support?**
A: Tripsy is available in Spanish, English, and Portuguese. Iris can generate itineraries in any of these languages. Coaches communicate in their native languages.

**Q: Do I need to download the app?**
A: The web version at tripsy-app.com offers Iris itinerary generation and coach browsing. The mobile app provides the full experience including City Planner, push notifications, and offline access to downloaded itineraries.

### About Iris

**Q: How does Iris create itineraries?**
A: Iris uses AI to analyze your destination, dates, preferences, and travel style. It combines knowledge of attractions, restaurants, transportation, and local customs to generate a realistic day-by-day plan. Each itinerary is unique and personalized.

**Q: Can Iris plan trips to any destination?**
A: Yes, Iris can generate itineraries for any city or region worldwide. The quality of recommendations may vary by destination popularity, but Iris draws from comprehensive travel knowledge.

**Q: How accurate are Iris itineraries?**
A: Iris generates well-structured itineraries with realistic timing. For the most up-to-date information on opening hours, prices, and availability, we recommend verifying details before your trip or consulting with a travel coach.

### About Freya (for travel agencies)

**Q: What is Freya?**
A: Freya is Tripsy's AI quoting software for travel agencies and advisors. It turns the supplier quotes an agency already has into a branded proposal — day-by-day itinerary, shareable link, and PDF — ready to close in minutes.

**Q: Who is Freya for?**
A: Travel agencies and independent advisors in Latin America who build proposals by hand and want to quote and sell faster without losing their brand identity.

**Q: How is Freya different from other travel agency software?**
A: Freya is not a back-office or a booking engine. It focuses on the sales proposal, generating a branded, close-ready document with AI from quotes the agency already has.

**Q: How much does Freya cost?**
A: Freya has monthly plans — Essential for solo advisors and Pro for growing agencies — with pricing in CLP (Chile), USD (Mexico and international), and BRL (Brazil). It is in Beta 2026; agencies can request a demo.

### About Coaches

**Q: How are travel coaches vetted?**
A: Coaches on Tripsy are experienced travelers and travel professionals who apply and are reviewed before joining the platform. They demonstrate expertise in specific destinations and travel styles.

**Q: How much do coach sessions cost?**
A: Pricing varies by coach and service type. Each coach sets their own rates. Prices are displayed in the local currency of the traveler.

**Q: Can I become a travel coach on Tripsy?**
A: Yes! Visit https://tripsy-app.com/coach to learn about the coach program and apply. Tripsy welcomes experienced travelers, travel bloggers, tour guides, and travel professionals.

### Payments

**Q: What payment methods are accepted?**
A: Tripsy accepts credit/debit cards via Stripe and MercadoPago, supporting major payment methods across Latin America and globally.

**Q: Is my payment information secure?**
A: Yes, all payments are processed through Stripe and MercadoPago, which are PCI-DSS compliant payment processors. Tripsy does not store credit card information.

## Company

Tripsy was founded in Chile with the mission of making travel planning accessible, personalized, and stress-free. The company combines AI technology with human expertise to offer a unique travel planning experience.

### Contact
- Website: https://tripsy-app.com
- Iris (traveler product) site: https://www.irisbytripsy.com
- Email: contacto@tripsy-app.com
- Instagram: https://www.instagram.com/tripsy_app
- TikTok: https://www.tiktok.com/@tripsy_app
- LinkedIn: https://www.linkedin.com/company/tripsy-app